Privacy
Policy.

CasualDot (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy applies to all personal information collected through our website at casualdot.com and in the course of providing our creative services.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this policy.

We may collect the following types of personal information:

• Contact details: name, email address, phone number, and postal address
• Business information: company name, job title, and industry
• Project details: briefs, creative requirements, and brand assets you choose to share
• Payment information: billing address and transaction details (processed securely via our payment providers)
• Technical data: IP address, browser type, device information, and cookies for website analytics
• Communications: records of emails, messages, and feedback you send us

We collect personal information in the following ways:

• Directly from you when you complete contact forms, subscribe to updates, or email us
• During project consultations, proposals, and contract negotiations
• Automatically through cookies and analytics tools when you browse our website
• From third parties such as business partners or referrals, where you have consented

We use your personal information to:

• Respond to enquiries and provide our creative services
• Communicate about project progress, deliverables, and revisions
• Process payments and issue invoices
• Send newsletters, updates, and marketing communications (where you have opted in)
• Improve our website, services, and customer experience
• Comply with legal obligations and protect our legal rights

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand user behaviour. You can control cookies through your browser settings.

We may use third-party analytics services (such as Google Analytics) to collect aggregated, non-identifiable data about website usage. These providers have their own privacy policies.

We do not sell your personal information. We may disclose it to:

• Our employees, contractors, and professional advisers who need it to perform their duties
• Third-party service providers (e.g., payment processors, cloud hosting, email delivery) under strict confidentiality obligations
• Regulators, courts, or law enforcement agencies where required by law

Some of our service providers are located outside Australia (including in the United States and Europe). When we disclose personal information overseas, we take reasonable steps to ensure those parties comply with privacy obligations substantially similar to the APPs.

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. This includes encryption, access controls, and regular security reviews.

However, no internet transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once no longer required, we securely destroy or de-identify it.

Under the Privacy Act 1988 (Cth), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Complain about a breach of the APPs
• Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below. We will respond within a reasonable timeframe and may ask you to verify your identity.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us:

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.